Steve Heye is manager of technology at The Cara Program in Chicago. He is responsible for managing the strategy and ongoing operations related to technology for the program. His previous role was at the YMCA of Metropolitan Chicago where he was responsible for managing all aspects of the YMCA’s online presence, including websites, intranet and social networking. Previously, he was with the Technology Resource Group at YMCA of the USA for some 10 years where he provided resources, conferences and training to allow YMCAs nationwide to better leverage business systems and technology. His thoughts and tips regarding nonprofit technology issues are posted on his blog at steveheye.blogspot.com.