North Central College - Naperville, IL

Professional Development Courses

NEW! CoreFour

The goal of this course is to understand your own personality strengths, challenges and suggested adjustments in order to achieve greater success and avoid unnecessary pitfalls when interacting with others. Takeaways include greater self-awareness, tips on how to identify and adjust to other personality types, and overall more fluid interactions with others by avoiding obstacles that arise from personality misunderstanding. Recommended for anyone who feels they have a difficult time “reading” people, teams that want to achieve better results working together, and for individuals and professionals who are consistently interacting with clients and working to build relationships. Includes a brief personality assessment and presentation involving insights regarding each of the four primary personality types. Information will be presented in a relevant and practical manner for immediate application.

Instructor: Kaleen Barbera          Tuition: $89 (Min. 6)

Tuesday, Sept. 22 from 7 - 8:30 p.m. 

NEW! Clout–Personal Appeal and Social Appeal

The goal of this course is to understand the personal and social civilities responsible for creating greater influence with others and identify individual adjustments that should be made in order to build a successful brand for one’s self. Our ever-changing professional and personal environments require that we become increasingly aware of the fact that our ‘brand’ is always being measured by others. Many times, it is the way we present ourselves that can be the ultimate tie-breaker in connecting with others, either professionally or personally. Focus will be on the impact of confidence, etiquette, positive and negative tie-breakers and ways to differentiate yourself in order to achieve success. This workshop and presentation will engage each participant in exercises that offer immediate application, including an etiquette assessment and building a personal “branding” statement. Recommended for everyone!

Instructor: Kaleen Barbera          Tuition: $149 (Min 6.)

Tuesday, Sept. 29 from 6 - 9 p.m. 

NEW! Small Room Big Deal

The goal of this course is to learn the critical elements involved in conducting successful board room meetings. Focus will be on preparation, protocol and a process to follow for meetings that involve multiple individuals and decision-makers. Most high-stakes management or sales meetings require proper orchestration for optimal results. However, opportunities for successful outcomes are often missed as a result of poor or no preparation, little organization or sales process, and lack of protocol among team members. This corporate-tested, high demand program provides a road map to conducting fantastic meetings that outline roles, etiquette in the board room and how to open and close a meeting in a sales situation to render more successful outcomes.

Instructor: Kaleen Barbera          Tuition: $169 (Min. 6)

Thursday, Sept. 24 from Noon - 3:15 p.m. 

NEW! EPIC: Keys to an Exceptional Client Experience

The goal of this course is to learn the key characteristics that people look for in a professional service provider and begin to outline specific adjustments you can make to enhance the client experience at your place of business. Offering a great client experience goes beyond good service. The client experience involves every point of contact, but many businesses continue to fall short, missing critical opportunities to attract and keep customers. EPIC will define and highlight the differences between exceptional versus “typical”, outline the key traits employees should demonstrate with customers, evaluate existing etiquette, and underscore adjustments that managers, service providers or business owners should make to create an exceptional experience in their place of business.

Instructor: Kaleen Barbera          Tuition: $149 (Min 6)

Thursday, Oct. 1 from Noon - 3 p.m. 

NEW! Speak Up

The goal of this workshop is to work your way toward being a fantastic large group presenter by learning and focusing on critical elements of delivery, structure and preparation. Typically rated as one of the top three things people fear the most, large group speaking doesn’t have to be painful. Most of us will at some point be presenting to an audience, whether for a service organization, church, fundraiser or in the workplace. Understanding what an audience wants from a speaker and learning the key factors of presentation skills, such as structure and delivery, anyone can improve their skills as a public speaker. The two-part workshop-based program is highly interactive and will assist participants in understanding their existing strengths and challenges (through class feedback and videotaping), how to create and deliver impactful and memorable presentations to any audience, and tips on how to overcome the fear of public speaking. (Must come with an idea for a presentation or past presentation/speech.)

Instructor: Kaleen Barbera           

Saturday Sept. 26 from 8:30 a.m. - 4 p.m.          Tuition: $309 (Min. 6)

The one-part program is primarily information-based and will involve class discussion and an overview of the components of large group speaking, including proper structure and critical elements of delivery. Some individual participation (voluntary only) will be involved for demonstration and observation purposes. 

Thursday, Oct. 1 from 6-8:30pm          Tuition: $129 (Min. 6)

Networking with LinkedIn

How does the ability to network with more than 200 million people sound? LinkedIn is the social media network for business professionals. This hands-on class will take you through the mechanics: from opening your membership to creating an effective profile, posting updates, joining groups, understanding connections, the inbox and search, job search and company pages.

Instructor: Holly Katko          Tuition: $49 (Min. 6)

Thursday, Oct. 8 from 6 - 8 p.m. 

iPad for Fun and Business--Newly Enhanced!

Apple iPad training is nice, but it only focuses on Apple products. This iPad training will show you how to integrate your iPad with every aspect of your work and home life. Learn how to utilize free services to help improve your scheduling, communication, security, entertainment, office and family life. 

Instructor: Chad Sutton          Tuition: $99 (Min. 6)

Wednesdays, Sept. 23 - Oct. 14 from 7 - 9 p.m. 

NEW! Interviewing Skills for Managers

Effective interviewing skills are important in any size business, but particularly in small businesses where each employee can work in many positions. Learning the steps to the structured interview process, questioning techniques, active listening and evaluating will be the main focus behind this session. Participants will complete a skill identification and trait assessment to assist them in planning for their next interview. A portion of this workshop will cover federal regulations and guidelines for interviewing. Upon completion you will have the skills necessary to conduct a behavior-based interview with a job applicant.

Instructor: Tamara Fay          Tuition: $139 (Min. 6)

Monday, Sept. 14 from 6 - 9 p.m. 

NEW! Transitioning to the Role of a Manager

Transitioning into a position of authority means new challenges, responsibilities and expectations. Participants will understand the process of moving from one position to another by learning the core functions of management, principles of leadership, and skills that are critical to managing change. They will have a working knowledge of the techniques to manage employees through the change process, tools to establish measurable goals, allocating work demands through developmental delegation and learning how to manage multi-generational employees.

Instructor: Tamara Fay          Tuition: $139 (Min. 6)

Wednesday, Sept. 16 from 6 - 9 p.m. 

NEW! Developing Strong Interpersonal Communication Skills

Effective communication techniques are critical in today’s work environment. Understand constructive vs. destructive communications, perception vs. reality and the importance of adapting individual communication styles to get results. Principles of coaching to develop people will be discussed using the various ways to improve and reinforce good performance and learn the steps to address ineffective performance. Participants will also review the techniques and guidelines on how to improve their conflict management style using situations from the workplace.

Instructor: Tamara Fay          Tuition: $139 (Min. 6)

Monday, Sept. 21 from 6 - 9 p.m. 

NEW! Building Productive Teams with TRUE© Results

Understanding team dynamics is critical when developing a productive work environment. Exploring individual strengths, challenges and styles will be the basis for this workshop. Participants will learn the importance of how their individual’s values contribute to the overall success of the team. Learning how to incorporate TRUE© Results as team standards (trust, respect, understanding and empathy) will be emphasized throughout the session.

Instructor: Tamara Fay          Tuition: $139 (Min. 6)

Wednesday, Sept. 23 from 6 - 9 p.m. 

NEW! Repackaging Yourself…Identifying Transferable Job Skills For Women in Career Transition

This hands-on, highly interactive workshop is designed to assist women who are re-entering the workforce, changing careers or searching for a new job. Whatever your current career situation may be, this session will explore how to create your next job by choice rather than by chance. Participants will identify how to transfer nonpaid positions and market them into the four universal job skills, and how to transfer job skills from one industry to another. You will understand the value women bring to a job, based on experiences, and discuss how to market yourself into meaningful and in-demand qualifications.

Instructor: Tamara Fay          Tuition: $99 (Min. 6)

Tuesday, Sept. 29 from 6:30 - 9 p.m. 

NEW! How to Write a Result-Based Résumé

Anyone searching for a job today knows a résumé is the primary tool for getting an interview. This hands-on workshop will discuss the steps for writing a results-based résumé. Learn how to highlight experiences, accomplishments from work, volunteer and an educational perspective that emphasizes the value you bring to the job. At the end of the workshop you will have a complete understanding of how to market yourself with a résumé. This workshop includes understanding the difference between a chronological and functional résumé, aligning the résumé to the key words/phrases from the job posting, highlighting accomplishments with results into the four universal job skills, and composing a summary of qualification statement vs. an objective statement on the résumé.

Instructor: Tamara Fay          Tuition: $99 (Min. 6)

Thursday, Oct. 1 from 6:30 - 9 p.m. 

Project Management Certification Program 

This online course is registered with Project Management Institute (PMI) as a 56-hour online course, though actual time will vary among students. Each student receives an initial six-month license to the online course material. Students also download and install our test engine and question bank on their own computers. The emphasis of TheCourse is the core competencies of Project Management as defined by PMI and set forth in the Guide to the Project Management Body of Knowledge (PMBOK). One of the common PMBOK “Tools and Techniques” is Project Management Software. To assure the student appreciates the significance of this tool, TheCourse includes numerous illustrations of how functions are performed using Microsoft Project. The purpose is to lend visibility and perspective to preparation of project plans and schedules, resource leveling, earned value and other areas where the two subjects overlap.

Tuition: $795           To register call 630-637-5560