North Central College - Naperville, IL

How To

How to... settle disputes without litigation... communicate... build teams... cope with life's stresses... overcome obstacles.

Communicating Across the Cultural Divide: When Talking Louder Isn't Enough
Diversity is a growing reality in our communities and our workplaces. This presentation addresses the hidden barriers created by cultural differences. Learn to identify areas of potential communication misunderstandings and expand your range of verbal and nonverbal communication skills to handle these situations. Recognize the powerful influence of culture on how people view themselves, their workplace and the world.
Barrie Mason, instructor of speech communication
bsmason@noctrl.edu 630-637-5370

Building Team Effectiveness
Establishing identity and developing effective meetings are two critical components of effective teams. This presenter has worked with administrative and school teams to create strong team identity and design meetings that are highly productive for all members.
Kristine Servais, assistant professor of education
kaservais@noctrl.edu 630-637-5746

Be Still My Heart: Presentations Without Palpitations
Turn your speech anxieties into beneficial energy. Learn practical tips and exercises used by the pros. *
Barrie Mason, instructor of speech communication
Can prepare presentations on a wide variety of communications topics
bsmason@noctrl.edu 630-637-5370

Coping with Academic Success and Failure
Addresses how people react to success and failure and discusses ways to maintain success or overcome failure. Can be tailored to special groups such as families of students in academic difficulty. *
Karl Kelley, professor of psychology
knkelley@noctrl.edu 630-637-5326

Work and Family
Suggestions for creating a healthy balance in our lives between these two important dimensions. Presenter looks at current research and practical concerns. *
Karl Kelley, professor of psychology
knkelley@noctrl.edu 630-637-5326

If You Want to Catch Trout, Don't Go to a Catfish Pond
Networking requires strategy and mastering some key techniques. During this interactive program, create a relationship-building plan, develop a verbal business card, prepare a positioning statement and learn the 10-minute rule for working a room.
Lillian D. Bjorseth, instructor for Office of Community Development
lillianspeaks@duoforce.com 630-983-5308

Improve Your PeopleSmarts to Build Better Relationships
Good communication starts with a thorough understanding of yourself. Take an assessment tool to help you understand the reactions of you and your customers, peers, employees and supervisors. Be prepared to laugh and learn.
Lillian D. Bjorseth, instructor for Office of Community Development
lillianspeaks@duoforce.com 630-983-5308

What You Say Before You Speak
Learn how your image speaks before you speak. Gain tips on dressing and acting more confidently, powerfully and successfully to manage the impression you make on others.
Lillian D. Bjorseth, instructor for Office of Community Development
lillianspeaks@duoforce.com 630-983-5308

Nothing Happens Until We Communicate
The ability to communicate is the most important personal and business skill. Understand how to take charge and use communications to your advantage and learn why listening is a vital human relations skill.
Lillian D. Bjorseth, instructor for Office of Community Development
lillianspeaks@duoforce.com 630-983-5308

*Audiovisual equipment needed; discuss with speaker