North Central College - Naperville, IL

Peer Mediation Program

Most student disputes are not disciplinary matters. However, addressing them is important to maintaining a positive campus community. In these cases, the DRC provides highly-trained student mediators to assist peers in conflict.

Mediation is a problem-solving process, conducted by North Central students, which can give you the skills and confidence to resolve future disputes independently and more effectively. Peer mediators are trained to assist students in gaining a better understanding of the conflict. They then guide students through a process that generates outcomes which can lead to mutually acceptable agreements. This process encourages parties to continue their relationship in a positive manner through improved communication and a commitment to that agreement.

There are three main advantages to the mediation process:

  1. Confidentiality - Students can participate without any concern that information about the dispute will be communicated to others in any way.
  2. Voluntary - Students have a choice whether or not to participate.
  3. Collaborative - Rather than assigning blame, the process involves facilitated conversations that can lead to realistic and functional solutions.

The DRC is staffed to provide a trained peer mediator to assist in a wide range of cases. Some of the case types the DRC has successfully mediated include:

  • Roommate disputes
  • Teammate disputes
  • Classmate disputes
  • Racial or ethnic disputes
  • Gender disputes
  • Dating disputes
  • Harassment

Please contact any of the DRC staff below to discuss your case or to schedule a peer mediation. Doing so is completely private and free.

Interested in being a peer mediator?

The peer mediation program is headed by the Peer Mediation Coordinators and is staffed by students who have either been peer mediators in high school or have successfully taken LEV 230, Conflict Resolution. Student mediators attend various training opportunities to keep their skills fresh and may be called upon to mediate cases or participate in mediation trainings throughout the year. The DRC cannot predict the number of mediations that will take place, so student mediators simply work as-needed. This makes it a great opportunity for a student who wants to get involved, but may not be able to make a large time commitment. Contact the DRC staff to become involved!

Thomas D. Cavenagh, JD
Scheller Sisters Professor of Leadership, Ethics and Values
Director Leadership, Ethics and Values Program
Director Dispute Resolution Center

(630) 637-5157